Meet the Southern Surgical Arts Staff

The staff at Southern Surgical Arts is dedicated to providing exceptional customer service.

We understand that every person has unique desires, and we strive to meet and exceed patient expectations and address every concern. We’ll walk hand in hand with you through every step of the process, from introduction to after-care.

Business Staff

Gretchen Dunigan

Chief Patient Coordinator

Gretchen shines as a patient coordinator helping others feel beautiful, both inside and out. A Nashville native, she came to Chattanooga to earn her Bachelor of Science degree in Psychology at the University of Tennessee, Chattanooga. With a minor in women’s studies, she enjoys witnessing the transformation of women recapturing their youth and self-confidence. She continues empowering others outside of work as a Chattanooga Women’s Leadership Institute member and Big Brothers, Big Sisters organization volunteer.

Brittany Lovingood

Director of Business

Born and raised in Georgia, Brittany is a dedicated University of Georgia Dawgs fan. While earning her Bachelor of Business Administration Marketing degree from Georgia Southern University, she was a member of the Kappa Delta Sorority and the Mu Kappa Tau National Marketing Honor Society. She loves to try new things, travel, and spend quality time with her family and friends.

Lindsay Muirhead


Though she hails from Howard County, Maryland, Lindsay was born in Bangkok, Thailand and spent much of her childhood living abroad in London, England and Athens, Greece. After high school, Lindsay pursued an associate degree in Applied Science (specifically Fire Science) with a concentration in Emergency Medical Services. After completing critical care training at St. Thomas Hospital in Nashville, she has maintained her license as a critical care paramedic with EMS for the past 13 years. As a licensed healthcare risk manager for the past six years, Lindsay consulted on 20 successful accreditations and inspections before joining SSA. She enjoys traveling, reading, solving puzzles and fun family game nights.

Angelica De Haro

Bilingual Patient Coordinator

Fluent in both English and Spanish, Angelica plays an important role as patient care coordinator for SSA’s Spanish speaking clients. As a biology major at Dalton State College and former MAC cosmetic artist, she brings unique knowledge and a passion for health and beauty in working with patients every day. Angelica is also a flutist, crafter, avid reader, Georgia Bulldogs fan and mother to her beloved son.

Shelby Friddell

Patient Coordinator

Born and raised in Ooltewah, Tennessee, Shelby studied political science at Chattanooga State. As a patient coordinator, she’s excited to meet new people and help them achieve their aesthetic goals and become more confident in their own skin. Her commitment to service shows in her work as a volunteer providing meals for Chattanooga’s homeless community and as a team mother for her son’s soccer team. She also enjoys crafting and taking trips with her two boys.

Kate Parsons

Patient Coordinator

An SSA surgical patient herself, Kate sincerely relates to the patient process in her role as coordinator. This Decatur, Alabama native who spent childhood summers in San Francisco, CA, was a marketing major at the University of Tennessee at Knoxville. After graduation, she gained valuable experience in both the medical and spa industry. A wife and mother of three, Kate also spends times designing unique pieces for her jewelry line named after daughter Caroline.

Clinical Staff

Ali Albritton


Ali graduated from Chattanooga State Community College with an RN and completed her Bachelor of Science Nursing degree from East Tennessee State University. She has been a nurse for 16 years, working in the Cardiovascular Intensive Care unit at Memorial Hospital for 13 of those years. Happily married to her husband Barret for 16 years, she loves Tennessee football and traveling. She is extremely passionate about skincare and committed to providing excellent care for patients at Southern Surgical Arts.

Connie Majors


Connie grew up in a small town right outside of Knoxville and pursued her nursing degree at Carson-Newman University in Tennessee. She worked as a cardiac ICU nurse before joining the team at Southern Surgical Arts. She loves cheering on the University of Tennessee Volunteers during football season, hanging out with her great dane Zoe and her husband Darrin, playing golf, and traveling.

Amber Honea


Amber was born and raised in a small town in Tennessee called Tullahoma. She always knew she wanted to be a nurse, sparked by the premature birth of her sister who had to be immediately taken by life flight to the hospital. From then on, she has been inspired to help those in need, however she could. She graduated from the University of Tennessee at Chattanooga with a Bachelor’s Degree in Nursing and gained nursing experience in the cardiac intensive care unit. Amber is very excited to join the team at Southern Surgical Arts. In her free time, she loves to spend time with her family, go on hiking adventures with her pups, listen to Shania Twain, and cheer on the Kentucky Wildcats!

Terri Dinges


Terri was born in Miami, Florida but grew up in the Atlanta, Georgia area, She graduated from the Georgia Baptist Hospital School of Nursing, affiliated with Mercer University and has 15 years of experience as a registered nurse. At Southern Surgical Arts, she loves interacting with patients and helping them find anti-aging treatments to sustain their beauty. When Terri is not working, she loves exercising regularly, hiking, reading, going to church, rescuing animals, and encouraging her two wonderful children who are now attending college.

Traci Bryan


Originally from Rome, Georgia, Traci has made nearby Cartersville her home. She spent many years in school pursuing her dream of becoming a Certified Registered Nurse Anesthetist. When she is not caring for patients at Southern Surgical Arts, Traci enjoys traveling, music, dancing or just relaxing at home with her husband and dog.

Albert Romero


Albert was born in San Jose, Costa Rica. He and his family moved to the United States when he was 3. From an early age he knew he wanted to be in the medical field. Albert graduated from Southern Adventist University with his nursing degree. In 2005 he obtained his CRNA degree from Barry University in Miami, Florida. He has been with Southern Surgical Arts since 2010. When he is not at work, Albert enjoys golfing, traveling with his wife Christina and spending time with his daughters, Gabrielle and Sofia.

Christina Romero


Christina is a native Floridian but claims Chattanooga, TN as her home. She is a graduate from Southern Adventist University and completed her anesthesia training at the University of Tennessee at Chattanooga in 2004. She and her husband Albert have enjoyed providing anesthesia in the southeast for the last 9 years together and she joined the Southern Surgical Arts team in 2014. Christina and Albert have been married since 2008 and have two beautiful daughters. In her free time, Christina enjoys being involved in music ministry in her church, all things fitness, traveling, and loves spending time with friends and family.

Hannah Carpenter

Surgical Assistant

A native of Rome, Georgia, Hannah was selected for the Southern Surgical Arts team because of her outstanding performance in the clinic after earning her degree in Surgical Technology from Georgia Northwestern Technical College. When she is not at work, Hannah enjoys many types of dance, which she has been practicing for almost 20 years.

Elyse Farris

Surgical Assistant

Although Elyse was born in Chickamauga, Georgia she was raised in Tennessee and graduated from Motlow State Community College with an Associates degree in Science. She continued her education at Chattanooga State and received her degree in Surgical Technoloy. She has worked in both photography and customer service areas but has spent the last three years as a surgical assistant for both Erlanger Health System and Southern Surgical Arts. Elyse loves crafting, home remodeling, traveling, and spending time with her husband, Marty.

Deanna Stephens

Medical Assistant

Raised atop Monteagle Mountain, Deanna attended Grundy County High School. After graduating, Deanna began working at a gym and enrolled in the Surgical Technology Program at Chattanooga State Community College. While studying to be a Surgical Tech, Deanna also earned her certification as a Medical Assistant. In her spare time, Deanna enjoys spending time with her husband and cats, exercising, traveling, and watching sports.

Alexis Taylor

Medical Assistant

At the age of 5, Alexis had open heart surgery and that experience sparked her love for patient care and surgery. Through high school she enjoyed track, gymnastics and cheerleading. She attended Cincinnati State College Academy of Allied Health to earn her medical assistant certificate. Continuing her education at Chattanooga State, she completed the esthetics and the surgical technologist programs. Her experience includes working for Dior cosmetics, a makeup artist for Sephora, and a scrub technician at Erlanger and Reid hospital. In her free time, Alexis loves to shop and spend time with friends.

Courtney Wilson


Raised in Jasper, Tennessee, Courtney attended Marion County High School. Following graduation, she enrolled in the surgical technology program at Chattanooga State and after five years as a surgical tech in Neurosurgery at Erlanger Health System, Courtney joined the team at Southern Surgical Arts. A passionate fan of the Tennessee Vols and a true animal lover, Courtney also enjoys travelling, going to sporting events, spending time with her family and being outdoors with her beloved dog.

Tammy Capel

Licensed Aesthetician

Tammy has been part of the Southern Surgical Arts staff since its inception. Over the years, she has completed a number of courses and earned numerous certifications including training certifications for most of Southern Surgical Arts’ noninvasive treatments. She has previously trained other practices on the laser treatments Southern Surgical Arts utilizes. When she is not at work, Tammy loves to enjoy fine wines, working out, and relaxing on the beach.

Neko Shae

Licensed Aesthetician

Neko has spent the past few years working in medical esthetics using a variety of modalities to provide the optimal results for healthy, beautiful skin. She has brought to Southern Surgical Arts her passion to provide the best treatments for each individual so they experience the confidence of healthy skin. Neko is a Tennessee native and enjoys the many outdoor activities available in Chattanooga, from camping to horseback riding to running trails with her dog. She also enjoys spending time with friends and her two wonderful girls.

Felicia Wright

Licensed Aesthetician

Felicia loves to make Southern Surgical Arts patients smile and feel more confident and beautiful. Coming to us from Cedartown, Georgia, Felicia earned her professional credentials in Esthetics Technology at Miller-Motte Technical College. In her free time, Felicia likes to travel, spend time near the water, and enjoy the company of her husband and son.

Carrie Green Oliver

Licensed Esthetician

Carrie comes to us from Macon, GA. After 20 years in the aesthetic industry, she believes that best results stem from establishing a relationship with the patient to identify their evolving goals, that being paramount in pairing medical-grade services and products for beautiful, healthy skin at any age. All the while making each encounter a great experience; Carrie’s patients are Raving Fans and always eager for their next treatment! “I love to watch the transformation, to see a patient blossom and love their skin again, their smile says it all!”

In her personal life, the beach or mountains, she loves them both! So whether it’s hiking, boating, camping with her family or gardening, she feels right as rain being outdoors!